We describe the taste of Du's tea as mild and calming, finished with a gentle, natural sweetness in the aftertaste. It is a smooth, caffeine-free herbal blend that is easy to enjoy daily.

Many of our customers enjoy its subtle profile because it doesn't overpower the palate, making it a perfect companion for meals or a relaxing evening routine.*

No, Du’s tea is completely caffeine-free.*

You do not need a prescription to purchase Du’s Pro. Du’s Pro is a 100% natural herbal supplement, so it is not classified as a prescription medicine. It is officially listed with the Therapeutic Goods Administration (TGA) of Australia to help maintain healthy blood pressure in healthy individuals. You can order it directly from our store whenever you need.

Yes, you can certainly drink Du's tea or take Du's Pro while on medication. Both are 100% natural, and many of our customers find that a few cups a day can be a helpful addition to their daily health routine.

To ensure the best results, we simply recommend keeping your tea time at least 20 minutes apart from when you take your medication.*

It is imperative that you do not discontinue or alter the dosage of any prescription medication without consulting a doctor or qualified health consultant, even if you may have received positive results from using the products.

Even if you feel great, any changes to your medication must be discussed with your doctor or a qualified health professional first. They are the only ones who can safely decide if your dosage should be adjusted or removed based on your specific health journey. Your safety and long-term wellbeing are our top priorities.*

Du's tea is safe for people of sixteen (16) years of age or older.*

Results from our products vary for everyone because every body is unique. While most of our customers begin to see a noticeable difference within a few weeks, some experience results in just a few days, while for others it may take several months of consistent use.

We recommend staying patient and consistent with your daily routine to give the natural ingredients the time they need to work with your body.*

No. Because everyone’s health journey is unique, we cannot guarantee specific results. Outcomes vary from person to person based on factors like age, lifestyle, daily diet, the root cause of your symptoms, and how consistently you use the products.

While we have many success stories, we don't claim that these results are typical for everyone or permanent. Our goal is to provide a natural tool to help support your wellness, but we encourage a holistic approach to your health for the best possible experience.*

No, there are no restrictions on how long you can use our products. They are designed to be a safe and natural part of your daily wellness routine for as long as you find them beneficial. Whether you are looking for short-term support or a long-term healthy habit, you can continue to enjoy our blends with confidence.*

All successful orders will display an on-screen confirmation message and you will receive an order confirmation email. If you can't find it in your inbox, please check your spam folder.

Once your order is placed. You will receive a confirmation email from us to confirm your order. Please check your spam folder if you can't find it in your inbox. Your order will be processed through our fulfilment department for dispatch within 24 hours.

Not to worry.

If your order had not being processed through our fulfilment centre for dispatch, please send us an email to request update of delivery address. Please note that due to our system being automated, once your order has been placed, we have a very short time window to amend your delivery details. We highly suggest that you double check your cart and details before checking out.

If your order has already been dispatched, you can redirect your order to an updated address with Australia Post once you have received the dispatch notice that contains tracking details.

All successful orders will display an on-screen confirmation message and you will receive an order confirmation email.

Tracking details for your online order will be included in your ‘order dispatched’ email. This is generally sent 1 to 2 business days after you place your order.

If you’ve received your order confirmation but have not received a dispatch email after 3 business days, please let our Customer Care team know here. Please note during peak times (including promotional or sale periods) this dispatch time may be longer.

Follow your delivery
The easiest way to see where your package is is to enter your tracking number on the Australia Post website or app.

International orders If you’re ordering from overseas, you can get more specific local updates once your parcel clears customs. Just enter your tracking number into your local national postal carrier’s portal.

All orders are dispatched within 24 hours. All orders are packed and handled so as to ensure your privacy. You will receive an email with an Australia Post tracking number for your order.

If your delivery time has passed the estimated timeframe, and you are unable to track your order, please get in touch with our Customer Care team here.

If the parcel carrying your order is confirmed to be lost by Australia Post. An replacement parcel for your order will be sent.

Please note that we are not responsible for any deliveries that may be affected by customs, natural occurrences, air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has left our warehouse.

All shipping timeframes are from the time of dispatch. Dispatch take 24 hours from the time of your order being placed. Please note that this does not include public holidays, weekends or sale and promotional periods.

All orders are shipped via Australia Post.

Domestic (Australia):
Once your order is dispatched, you will receive a tracking number to monitor your progress via the Australia Post website or app.

International:
We use the Australia Post International Standard service. Once your parcel clears customs in your country, it is handed over to your local national postal carrier for final delivery. For the most detailed local updates, you can enter your tracking number directly into your carrier's portal.

Most orders are dispatched no later than next business day*. In some cases, it could take ​​​​ between 1 to 3 business days* from the time of your order being placed.​

*Please note that dispatch timeframes do not include public holidays or weekends. Sale and promotional period may extend dispatch times.

Orders are shipped and delivered by Australia Post Standard Parcel.

Australia: 2 - 6 business days
New Zealand: 4 - 7 business days
United States: 7 - 12 business days
Canada: 7 - 12 business days
United Kingdom, Ireland, Europe: 7 - 10 business days
Japan, India: 6 - 10 business days
China (PRC): 6 - 10 business days
Singapore, Hong Kong, Taiwan, South Korea: 4 - 10 business days
Other Countries: 10 - 15 business days

This delivery times do not apply to products that is out of stock. You will be informed if the product you intend to purchase is out of stock before you order.

Yes. We offer express shipping Australia-wide for a flat rate of AU$15. You can expect your order to land on your doorstep within 1 - 3 business days.

We offer flat-rate shipping across Australia for all online orders. You can choose Standard Shipping (AU$9.99) or upgrade to Express Shipping (AU$15.00) at checkout.

Shipping to other countries are calculated with basing on weight.

Free shipping is available for some products and offers.

Please note the free shipping offer and shipping costs are subject to change without notice.​

Signature is required for all parcels at delivery. Parcels are delivered during business hours of the location. If you are unattended during the delivery, the parcel will be left at the nearest post office outlet for pickup (signature required).

If you prefer the parcel to be left in a preferred location within the premises, please leave a notification with authority to leave in 'Special instructions' (optional) on the check-out page. However, We will not be responsible for any loss or damage of the parcel within the premises after the delivery.

Yes, we do. Please enter your PO Box address into the delivery address field as normal.

We offers a 30-Day Money-Back Guarantee. We guarantee you'll be thrilled with our products, or you can return your order within 30 days from the date the product was confirmed delivered to you via Australia Post for a refund of your product purchase price.

To return, please send us a Return Request with your order ID through our Customer Care team here.

Refund will be processed within 7 business hours upon receiving the returned item.

If the item arrived damaged, please simply send us an email with photo(s) of the damaged item through Customer Care within 7 days upon receiving the order. We will organize an replacement to be sent.